5 Ways to Deal with Negative Customer Reviews
Dealing with reviews have become an essential part of running any business. You can find out the way how to…
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How to Create a Customer-centric Culture in Your Organization
Becoming a customer-centric company is not a short-distance race. It is the company-wide change in thinking and operating. It is…
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6 Potential Technologies That Can Redefine Customer Experience
The technologies mentioned here can certainly help you engage your customers better, all the while redefining customer experience for them.
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How New Technology Helps in Customer Support Outsourcing
The new emerging technology provide an extra pair of hands to customer support outsourcing. These new technologies are helpful in…
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Blending Social Media with Customer Service… the Outcome?
With the right preparation and various digital listening tools and channels available to us today, we are more than capable…
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Essential Customer Service Tips for 2019
Nextiva created a visual that outlines some important customer service trends and tips any company can use to level up…
