Interaction, creativity, and empathy are just some of the human abilities that makes us uniquely different. It is clear that when it comes to accurate tasks, navigation, and data search, human work is outperformed by AI systems.
Still, every side of this process has a limited range of performance and in terms of customer service, the best solution is to create a symbiotic relationship between AI systems and employers work.
Accordingly, to a recent Forrester study, this “win-win” process of AI business integration is beneficial for companies that target a digital development and the results are to be taken into consideration.
