customer

Looking into Shopify and Shopify Plus? What’s the Difference?

Looking into Shopify and Shopify Plus? What’s the Difference?

If you’ve been using Shopify for your eCommerce store, you may wonder about all the buzz around Shopify Plus. The core service is enough for individual sellers and small businesses looking to break into eCommerce. Still, the experience needs to offer a little more for a massive industry with millions in sales.

Why Customer Privacy Is Crucial Now More Than Ever & How To Assure It

Why Customer Privacy Is Crucial Now More Than Ever & How To Assure It

The modern business landscape thrives on two things: data and the trust of the consumer. Making sure that critical data, both yours and your clients’, is adequately protected should be the cornerstone of trust between a business and its pool of clients. That trust is among the main lifebloods of growth and ultimate success. However, acquiring and maintaining that trust is not actually a walk in the park.

How the Growth of AI changes Customer Support Experience in 2020

How the Growth of AI changes Customer Support Experience in 2020

Customer service is the root of any digital transformation and with AI in it, one can improve everyday experiences for customers. Gartner once declared that 89% of businesses will compete only on customer experience in a battlefield.

18 Proven Marketing Tactics to Attract Customers

18 Proven Marketing Tactics to Attract Customers

Sometimes you need to get creative and find different types of marketing strategies to make your prospective customers convert. When you give new marketing strategies a chance you can attract engaged customers and followers looking to learn more about your brand. Here is a list of 18 winning marketing strategies your business can start using today

Technologies to Drive Fintech Growth in 2020

Technologies to Drive Fintech Growth in 2020

Research and statistics confirm that fintech investments are skyrocketing and Mckinsey and Company have expected that the investment will exceed USD 30 billion by 2020. The investment will trigger operational efficiencies in financial services. Following are the latest trends that will drive the growth of fintech in 2020

5 Reasons Why Customers Churn

5 Reasons Why Customers Churn

To perform churn analysis, you need to first understand why customers decide to leave your company. Here are the main reasons why customers churn.