6 Potential Technologies That Can Redefine Customer Experience

6 Potential Technologies That Can Redefine Customer Experience

A successful customer experience strategy starts with an aspiration centered on what matters to customers and empowering frontline workers to deliver. – Brooke Boyarsky, Will Enger, and Ron Ritter

The age of digital transformation is here, and organizations once again find themselves mulling over novel customer experience strategies to attract and retain customers.

Digital transformation presents businesses with room to maneuver various approaches to garner the attention of modern buyers and live up to their expectations of impeccable customer experience, irrespective of the medium or place.

As people become increasingly conversant with their desires, organizations the world over find it quite troublesome to emulate and deliver a distinctive customer experience.

In fact, a Gartner study revealed that almost 52 percent of marketers shared the opinion that a budget apportioned to customer service responsibilities will not rise correspondingly. Apart from this, various CMOs surmise that only 18 percent of the total marketing budget is devoted to customer experience.

Read more6 Potential Technologies That Can Redefine Customer Experience

15 Technological Advancements Which were Invented in Wars that Changed Our Lives

15 Technological Advancements Which were Invented in Wars that Changed Our Lives

Do You Think Wars Should Happen?

Do You Think Wars Do Any Good to Society?

Most of us will say NO!

But did you know that one of the best inventions we have today been given by military and wars? Surprised? You should be!

There are various advancements we owe to warfare and which we use now in our day-to-day lives. Did your answer change now? Maybe!

So, what? Am I saying wars should happen? No, obviously not!

Wars lead to loss of life and cause conflicts between nations or group of nations. But in the situation of war, when there is a game of life and death, technology and science develop faster(a harsh but true fact). Let’s take a look at a list of 15 inventions or advancements of wartime which have been now adopted for civilians’ use.

Read more15 Technological Advancements Which were Invented in Wars that Changed Our Lives

Staying Updated on Technology Today

Staying Updated on Technology Today

We live in a fast-paced world that is moving forward faster than ever before in the field of technology. If you don’t stay updated on technology, there is a lot that you could be missing out on professionally and personally. While staying updated on technology may feel like something that is too overwhelming, there are ways that you can easily stay updated on the latest technologies.

Read moreStaying Updated on Technology Today

Why Do You Need a VPN?

VPN stands for Virtual Private Network. As the name suggests, this is a network that protects your privacy online by virtually encrypting the connection between your browsing device and the site that you wish to visit.

Did you know how much cyber criminals salivate for your data? Have you ever thought of how valuable the data from your online activity is to some people? There are data thieves from across the world who would benefit from knowing your identity, location, financial details, important passwords, your profession, and your close relations, just to name but a few.

If such thieves manage to intercept data that you pass around on your phone or computer every time you go online, they can use it to fleece you financially or blackmail you for different inappropriate reasons.

Read moreWhy Do You Need a VPN?