customer experience

How to Forward Your Landline to a Cell Phone

How to Forward Your Landline to a Cell Phone

Get rid of your landline and save money while keeping your phone number. Learn how to transfer your landline number to your mobile phone with these simple steps.

Looking into Shopify and Shopify Plus? What’s the Difference?

Looking into Shopify and Shopify Plus? What’s the Difference?

If you’ve been using Shopify for your eCommerce store, you may wonder about all the buzz around Shopify Plus. The core service is enough for individual sellers and small businesses looking to break into eCommerce. Still, the experience needs to offer a little more for a massive industry with millions in sales.

Digital Marketing Is the Future of Customer Support

Digital Marketing Is the Future of Customer Support

Digital marketing techniques and tools promote a better and more loyal customer experience. Developing content for your customers, creating a better strategy, testing and optimizing is the key to the success in digital marketing besides it also allows you to contact your customers and provides them support.

Can Chatbots Solve All Your Mundane Support Problems?

Can Chatbots Solve All Your Mundane Support Problems?

If you want to implement one of the chatbots on your site, that’s a perfectly fine idea. Use it alongside your standard contact options, a live chat service, and a knowledge base. Make it a part of a comprehensive support system and it will thrive in that role.