reviews - RuhaniRabin.com

7 Reasons Why Online Reviews are Essential for Your Brand

August 29, 2020 by Editorial Staff

Building a brand is an important part of growing your company and achieving success. Your brand is how the public will see and understand your company. A strong brand that people can trust and think positively of is incredibly important.

One often underrated aspect of maintaining a positive brand reputation comes down to online reviews. But why are these online reviews so important to your business and brand. Well, that is exactly what this article is going to take a look at. Read on to learn about 7 different reasons why online reviews are essential for your brand.

5 Ways to Deal with Negative Customer Reviews

September 11, 2019August 20, 2019 by Editorial Staff

The word of mouth has reached a new level of influence these days. According to Forbes, even one negative review on Yelp can cause your business to lose tens of thousands of dollars. For this reason, if you are running business in our digital era, you cannot avoid an issue of negative customer reviews. It is just inevitable. Still, it does not mean that your business is doomed to failure and you need to give up immediately. On the contrary, if you are talked about, it means that you are already in the public eye.

Today, we are going to discuss how to deal with negative reviews, why it is important to listen to your customers’ feedback and communicate with your clients. Check out 5 efficient ways to try straight away!