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10 Best IoT Platforms To Watch Out for In 2022

July 25, 2022

Best Iot Platforms To Watch Out This Year

What are IoT Platforms?

With IoT stages, architects can manufacture applications unequivocally for IoT purposes. These stages outfit clients with the ability to gather quickly, test, send, and accentuate IoT-express applications. Once created, associations can interact with these applications and reliably work on the plans. IoT arranges much of the time to offer relative value to low or no-code improvement stages, for instance, working on parts and WYSIWYG editors for non-engineers. Regardless, most require some level of coding data, and the more perplexing steps could require uncommonly skilled fashioners. Despite their standard handiness, some cloud stages as an assistance thing would offer the ability to develop IoT-enabled applications.

If you want to learn about the currently available IoT platforms; this article will provide information about the Ten best IoT Platforms you can investigate this year.

Looking into Shopify and Shopify Plus? What’s the Difference?

July 16, 2022

Differences Between Shopify And Shopify Plus

If you’ve been using Shopify for your eCommerce store, you may wonder about all the buzz around Shopify Plus. The core service is enough for individual sellers and small businesses looking to break into eCommerce. Still, the experience needs to offer a little more for a massive industry with millions in sales.

That’s what Shopify Plus has to offer. While it includes all the features of Shopify, it adds integrations, features, dedicated support, and other benefits for large, growing businesses.

Want to learn more? Here are the differences between Shopify and Shopify Plus.

8 Tips to Manage IT Support Challenges During Pandemic

August 17, 2020

Technology challenges during the pandemic are actually likely to be on the rise, and for those who are managing the support system behind these challenges, their workload might seem nearly impossible to manage during this difficult time. However, there are some ways that technology support teams can get ahead of the game while we work through the uncertainty of working from home for the near future until the time arrives when more people make a return to the office and their regular workplace.

How the Growth of AI changes Customer Support Experience in 2020

August 6, 2020

AI is rapidly transforming the way companies interact with their prospects and customers. An exclusive MIT Technology Review Insights’ survey of over 1000 business leaders, “The global AI agenda,” noted that customer success and service is the area where AI deployment is highly active. By 2022,73% of respondents said it will remain the leading area of AI use in companies.

Artificial intelligence has become a reality that is impacting the world on a daily basis and the most effective ways to harness AI is through customer service and support– the fast 24/7 functionality of AI to solve customer queries any time of the day.

AI is hugely impacting every business and transforming business processes from data collection to customer onboarding and retention. It saves time, cost, and is highly meaningful in terms of returns to the customer and client.

Customer service is the root of any digital transformation and with AI in it, one can improve everyday experiences for customers. Gartner once declared that 89% of businesses will compete only on customer experience on a battlefield.

This can be impacted heavily if AI and machine learning make an entry. But let’s see three important features of AI in customer service.

7 Tools to Provide Impeccable Customer Support in Times of the COVID-19 Outbreak

April 8, 2020

As the coronavirus (covid-19) pandemic is raging all over the world, a huge number of businesses have ceased all operations to prevent the further spread of the virus. People are staying in, most of them working from home.

If you generally rely on online sales, the coronavirus crisis may not affect you that much. You can still sell to your customers, as long as you can safely deliver the products.

But even if you rely only on in-person sales, you can still provide seamless customer support during this difficult time. Chances are your customers are already contacting you non-stop, making it quite challenging to deal with all the emails, calls, support tickets, and social media messages.

How can you provide them with excellent support? With all the right tools in place, of course.

Here are the top tools you should utilize to help both your customers and your team push through COVID-19 just a little bit easier.