10 Awe-Inspiring Social Media Marketing Tips You Simply Must Follow

As recent marketing trends began placing focus on online marketing, the importance of standing out online slowly becomes a priority that should be acknowledged. Apart from online advertising efforts focused on websites and building search rankings, there exists another source of marketing that business owners should begin taking advantage of- social media marketing. By engaging in social media marketing, you are able to both reach out to your customer base as well as establish a strong online presence, thus increasing the online visibility and relevancy of your business.

Here are 10 social media marketing tips that should be followed when coming up with a social media marketing strategy:

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How Small Businesses Can Virtualize and Automate Customer Service 

How Small Businesses Can Virtualize and Automate Customer Service 

According to a study by Gartner, 89 percent of companies expect to compete mostly on the basis of customer service. Just four years ago, that number was only 36 percent. Customers expect more from their service experience, and more companies are meeting the demand. The study also found that by 2017, 50 percent of consumer product investments will be redirected to customer experience innovations.

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