As the coronavirus (covid-19) pandemic is raging all over the world, a huge number of businesses have ceased all operations to prevent the further spread of the virus. People are staying in, most of them working from home.
If you generally rely on online sales, the coronavirus crisis may not affect you that much. You can still sell to your customers, as long as you can safely deliver the products.
But even if you rely only on in-person sales, you can still provide seamless customer support during this difficult time. Chances are your customers are already contacting you non-stop, making it quite challenging to deal with all the emails, calls, support tickets, and social media messages.
How can you provide them with excellent support? With all the right tools in place, of course.
Here are the top tools you should utilize to help both your customers and your team push through COVID-19 just a little bit easier.
Read more7 Tools to Provide Impeccable Customer Support in Times of the COVID-19 Outbreak