Terms and Conditions (“Terms”)

Please read these Terms and Conditions (“Terms,” “Terms and Conditions”) carefully before using the https://www.ruhanirabin.com website (the “Service”) operated by RuhaniRabin.com (“I”, “me”, “us”, “we”, or “our”).

Your access to and use of the service are conditioned on your acceptance of and compliance with these terms. These terms apply to all visitors, users, and others who access or use the service.

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the service.

Services Description

RuhaniRabin.com provides the following services and content:

Free Content & Resources

• Educational blog posts about product management, UX, WordPress, SaaS, and AI
• Code snippets and technical tutorials
• Product reviews and software recommendations
• Tools and calculators

Paid Services

• Product & UX Diagnostics: Detailed analysis and recommendations for SaaS and WordPress products
• WordPress Audits: Performance, security, and SEO assessments
• Consulting Services: Strategic product leadership, UX improvement, and AI/automation guidance
• Media Kit Services: Sponsored content, product reviews, social media promotion, and YouTube features

All services are provided subject to availability and acceptance. We reserve the right to refuse service to anyone for any reason.

Intellectual Property Rights

Our Content

All content on RuhaniRabin.com, including but not limited to text, graphics, logos, images, audio clips, video, data compilations, software, and the compilation thereof (collectively, “Content”) is the property of RuhaniRabin.com or its content suppliers and is protected by Malaysian and international copyright laws.

You may:

• View and download Content for personal, non-commercial use
• Share links to our Content on social media
• Quote brief excerpts with proper attribution

You may not:

• Reproduce, republish, or redistribute our Content without written permission
• Use our Content for commercial purposes without a licensing agreement
• Remove copyright notices or attributions from our Content
• Create derivative works based on our Content without authorization
• Use automated tools to scrape or download our Content in bulk

User-Generated Content

If you submit comments, feedback, or other content to our website:

• You grant us a non-exclusive, worldwide, royalty-free license to use, modify, and publish such content
• You represent that you own or have permission to share such content
• You waive any moral rights in such content
• We reserve the right to remove any user content at our discretion

Trademarks

“RuhaniRabin.com” and associated logos are trademarks of Ruhani Rabin. You may not use these trademarks without our prior written consent.

Disclaimers of Warranties

“AS-IS” Service

THE SERVICES AND CONTENT ON RUHANIRABIN.COM ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Warranties of merchantability
• Fitness for a particular purpose
• Non-infringement
• Title
• Security
• Accuracy
• Quiet enjoyment

No Guarantee of Results

We do not guarantee that:

• Our advice or recommendations will achieve specific results
• Our audits will identify all issues with your website or product
• Implementation of our recommendations will improve your metrics
• Our content is error-free or always current
• Our services will be uninterrupted or bug-free
• Your use of the website will meet your requirements

Professional Services Disclaimer

While we bring extensive experience in product management, UX, and WordPress:

• We are not lawyers and do not provide legal advice
• We are not accountants and do not provide financial or tax advice
• Our recommendations are professional opinions, not guarantees
• Results may vary based on your implementation and circumstances
• You are solely responsible for decisions made based on our advice

Third-Party Products

Product reviews and recommendations are based on our experience and opinion. We:

• Are not responsible for third-party products or services we review
• Do not guarantee compatibility with your specific setup
• May earn affiliate commissions on recommended products (see our Disclaimer page)
• Encourage you to conduct your own research before purchasing

Code Snippets & Technical Content

Code snippets and technical tutorials are provided for educational purposes:

• Test all code in a development environment before production use
• We are not responsible for any damage caused by code implementation
• Code may become outdated as technologies evolve
• Compatibility with your specific environment is not guaranteed

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

Cap on Damages

IN NO EVENT SHALL RUHANIRABIN.COM, ITS OWNER, EMPLOYEES, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Loss of profits or revenue
• Loss of data
• Loss of business opportunities
• Cost of substitute services
• Reputational damage
• Loss of goodwill

This limitation applies regardless of the legal theory (contract, tort, negligence, strict liability, or otherwise), even if we have been advised of the possibility of such damages.

Maximum Liability

For paid services, our total liability shall not exceed the amount you paid us for the specific service in question during the 12 months preceding the claim.

For free content and resources, our liability is limited to $100 USD.

Exceptions

Some jurisdictions do not allow limitation of liability for certain types of damages. In such cases, our liability will be limited to the maximum extent permitted by law.

Nothing in these terms limits our liability for:

• Death or personal injury caused by our negligence
• Fraud or fraudulent misrepresentation
• Any liability that cannot be excluded by law

Indemnification

You agree to indemnify, defend, and hold harmless RuhaniRabin.com, its owner (Ruhani Rabin), employees, contractors, and affiliates from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising from:

• Your use or misuse of our services or content
• Your violation of these Terms and Conditions
• Your violation of any third-party rights, including intellectual property rights
• Your implementation of our recommendations or code
• Any content you submit to our website
• Your violation of any laws or regulations

We reserve the right to assume exclusive defense and control of any matter subject to indemnification, and you agree to cooperate with our defense of such claims.

User Conduct & Prohibited Activities

When using RuhaniRabin.com, you agree NOT to:

Illegal Activities

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Engage in fraudulent activities
• Impersonate any person or entity

Harmful Activities

• Upload viruses, malware, or malicious code
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt our services
• Overload our servers through automated requests

Content Violations

• Post spam, advertisements, or solicitations
• Share false, misleading, or defamatory content
• Post content that is obscene, hateful, or discriminatory
• Violate the privacy of others

Commercial Misuse

• Use our content for commercial purposes without permission
• Scrape or harvest our content using automated tools
• Resell or redistribute our services without authorization

Violation of these prohibitions may result in immediate termination of your access and potential legal action.

Dispute Resolution

Informal Resolution

Before filing any formal claim, you agree to first contact us at [[email protected]] to attempt to resolve the dispute informally. We commit to working with you in good faith to reach a resolution.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Malaysia, without regard to its conflict of law provisions.

Jurisdiction

Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Kuala Lumpur, Malaysia.

Arbitration (Optional)

For disputes involving amounts less than $10,000 USD, either party may elect binding arbitration under the Malaysian Arbitration Act. The arbitration shall be conducted in English in Kuala Lumpur, Malaysia.

Class Action Waiver

You agree to bring any disputes individually and not as part of any class or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration.

Service-Specific Terms

Product & UX Diagnostics

• Delivered as video walkthroughs and/or written reports
• Turnaround time: 7-14 business days from project start
• Requires access to your product (demo account, staging site, or production)
• One round of clarification questions included; additional rounds billed separately
• Confidentiality agreement available upon request

WordPress Audits

• Requires temporary admin access to your WordPress site
• May require plugin installation for testing purposes
• Test environment recommended; we are not liable for changes to production sites
• Audit covers agreed scope only; additional issues may be noted but not fully analyzed
• Follow-up support available at additional cost

Consulting & Retainer Services

• Scope, deliverables, and timeline defined in Statement of Work
• Communication primarily via email and scheduled video calls
• Response time: 1-2 business days for retainer clients
• Unused retainer hours expire at end of each month unless otherwise agreed
• Retainer can be paused for up to one month per year with advance notice

Media Kit Services

• Content subject to editorial review and approval
• Published content remains on site permanently unless serious issues arise
• We reserve the right to disclose sponsored relationships per FTC guidelines
• Editorial independence maintained; positive coverage not guaranteed
• Timeline subject to editorial calendar availability

Professional Services Disclaimer

This Professional Services Disclaimer applies to all consulting, advisory, audit, diagnostic, and professional services provided by RuhaniRabin.com, including but not limited to Product & UX Diagnostics, WordPress Audits, Consulting Services, and Strategic Advisory.

Nature of Services

Advisory, Not Execution

Our services are primarily advisory and consultative in nature. We provide:

• Analysis and recommendations
• Strategic guidance and opinions
• Technical assessments
• Best practice advice
• Expert review and feedback

We do not:

• Guarantee specific outcomes or results
• Execute implementation unless explicitly agreed in writing
• Provide ongoing technical support unless contracted separately
• Make decisions on your behalf

No Guarantee of Results

Professional Opinion

All recommendations, advice, and assessments provided represent our professional opinion based on:

• Our experience and expertise
• Information provided by you
• Industry best practices
• Observable data at the time of assessment

Important Limitations:

1. Results May Vary
   • Implementation outcomes depend on numerous factors outside our control
   • Your specific context, resources, and execution quality affect results
   • Market conditions, user behavior, and technology changes impact outcomes
   • We cannot predict or guarantee specific metrics improvements
2. No Performance Guarantees
   • We do not guarantee that implementing our recommendations will:
     • Increase revenue, conversions, or user engagement
     • Improve search engine rankings
     • Reduce costs or technical issues
     • Achieve specific business objectives
   • Success depends on proper implementation and factors beyond our scope
3. Point-in-Time Assessment
   • Audits and diagnostics reflect conditions at the time of assessment
   • Technology, platforms, and best practices evolve rapidly
   • Recommendations may become outdated as circumstances change
   • Periodic reassessment may be necessary

Client Responsibilities

Your Role in Success

Successful outcomes require your active participation and proper execution:

You Are Responsible For:

1. Accurate Information
   • Providing complete, accurate, and timely information
   • Granting necessary access to systems and data
   • Disclosing relevant constraints, limitations, or context
   • Updating us if circumstances change during engagement
2. Decision Making
   • Making final decisions about which recommendations to implement
   • Evaluating recommendations against your specific business context
   • Prioritizing actions based on your resources and goals
   • Seeking additional expert advice when necessary
3. Proper Implementation
   • Executing recommendations correctly and completely
   • Testing changes in appropriate environments before production
   • Following best practices during implementation
   • Allocating adequate resources and expertise
4. Backups and Safety
   • Maintaining current backups before implementing changes
   • Testing in staging/development environments when possible
   • Having rollback plans for significant changes
   • Ensuring business continuity measures are in place
5. Third-Party Services
   • Managing relationships with your vendors and service providers
   • Ensuring compatibility with your specific tech stack
   • Obtaining necessary licenses and permissions
   • Complying with third-party terms of service

Limitation of Scope

What’s Included vs. Excluded

Our Assessments Cover:

• Areas explicitly agreed upon in the Statement of Work or service description
• Observable and testable elements during the assessment period
• General best practices applicable to most situations

Our Assessments May Not Cover:

• Edge cases or rare scenarios unless specifically requested
• Custom code or proprietary systems without documentation
• Third-party integrations we cannot fully access
• Issues that only appear under specific conditions
• Future changes to platforms or technologies
• Legal, financial, or compliance requirements (unless specifically engaged for this)

Explicitly Excluded:

• Legal advice or legal compliance assessments
• Financial or tax advice
• Medical or health-related advice
• Accounting or bookkeeping services
• Code implementation or development (unless separately contracted)
• Ongoing monitoring or maintenance (unless separately contracted)

WordPress-Specific Disclaimers

For WordPress Audits and Services

Platform Limitations:

1. Third-Party Dependencies
   • WordPress core, plugins, and themes are developed by third parties
   • We assess these components but do not control their quality or security
   • Plugin/theme vulnerabilities may exist that are not yet publicly known
   • Compatibility issues may arise from combinations we haven’t tested
2. Access and Testing
   • Audits require admin access to your WordPress installation
   • We may install diagnostic plugins temporarily (removed after audit)
   • Testing is generally non-destructive but carries inherent risks
   • Production site changes should only be made with your explicit approval
3. Hosting and Server Environment
   • Server configuration affects WordPress performance and security
   • We assess WordPress-level issues, not server infrastructure (unless separately engaged)
   • Hosting provider limitations may prevent optimal configuration
   • Server-level security is typically outside our audit scope
4. Custom Code
   • Custom plugins or themes may be assessed at a high level only
   • Detailed code review requires additional time and agreement
   • We cannot guarantee identification of all custom code issues
   • Undocumented custom code may not be fully assessed

Recommendations Disclaimer:

• Plugin/theme recommendations based on current information and our experience
• We are not affiliated with recommended plugins/themes unless disclosed
• Compatibility testing is limited; you must verify in your environment
• Plugins may change ownership, pricing, or functionality after recommendation

Product & UX Diagnostic Disclaimers

For SaaS and Product Assessments

Subjectivity of UX:

1. Professional Opinion
   • UX recommendations are professional opinions, not absolute truths
   • Different UX experts may have different perspectives
   • User preferences and contexts vary widely
   • What works for one audience may not work for another
2. Testing Limitations
   • Diagnostics based on available access and timeframes
   • Cannot replicate all user scenarios or edge cases
   • User testing with actual customers may yield different insights
   • Competitive analysis based on publicly available information
3. Product Strategy
   • Recommendations consider general best practices and our experience
   • Your specific market, users, and business model may require different approaches
   • Strategic decisions ultimately rest with you
   • Market validation is your responsibility

Technical Assessments:

• Based on observable behavior and available documentation
• May not identify issues in backend systems or databases
• Performance assessments based on test conditions, not all scenarios
• Security assessments are high-level unless explicitly scoped otherwise

Consulting and Advisory Disclaimers

For Strategic Guidance and Leadership

Advisory Nature:

1. Not Decision-Makers
   • We provide guidance; you make decisions
   • We advise based on information you provide
   • Final business decisions and their consequences are yours
   • We are not liable for decisions you make based on our advice
2. Context Dependency
   • Advice tailored to context as we understand it
   • Different information may yield different recommendations
   • Your specific circumstances may require different approaches
   • Industry and market dynamics affect applicability
3. Ongoing Changes
   • Technology and best practices evolve rapidly
   • Advice reflects current understanding and trends
   • Regular reassessment may be needed
   • You are responsible for staying current between engagements

Confidentiality:

• We maintain confidentiality as outlined in agreements
• However, general lessons learned may inform future work
• Non-identifying examples may be used in teaching/writing
• Specific client information never disclosed without permission

Liability Limitations

Maximum Liability

As specified in our main Terms and Conditions:

• Total liability limited to fees paid for the specific service
• No liability for indirect, consequential, or punitive damages
• No liability for decisions you make based on our recommendations
• No liability for third-party products, services, or platforms

You Indemnify Us For:

• Losses resulting from your implementation of recommendations
• Issues arising from inaccurate information you provided
• Damages from changes made to production systems
• Third-party claims related to your use of our advice

Professional Standards

Our Commitments

We Commit To:

1. Competence and Diligence
   • Applying our expertise and experience professionally
   • Conducting thorough assessments within agreed scope
   • Providing honest, unbiased recommendations
   • Admitting when issues are outside our expertise
2. Ethical Practice
   • Maintaining professional independence
   • Disclosing conflicts of interest
   • Protecting confidential information
   • Operating with integrity and honesty
3. Clear Communication
   • Explaining recommendations in understandable terms
   • Being available for clarification questions
   • Setting realistic expectations
   • Documenting our work appropriately

We Do Not:

• Claim expertise we don’t possess
• Guarantee outcomes beyond our control
• Make recommendations based on affiliate incentives alone
• Disclose confidential client information

Updates and Revisions

Post-Delivery Support

What’s Included:

• One round of clarification questions (typically within 14 days of delivery)
• Correction of factual errors in our assessment
• Clarification of unclear recommendations

What’s Not Included:

• Reassessment due to changes you made after delivery
• Additional analysis of new issues discovered during implementation
• Ongoing consultation beyond agreed scope
• Emergency support or troubleshooting

Additional Support: Available separately under new engagement or retainer agreement.

Industry-Specific Considerations

Regulated Industries

If you operate in a regulated industry (healthcare, finance, government):

• Our advice does not constitute compliance guidance unless explicitly engaged for this
• You must validate all recommendations against your regulatory requirements
• Compliance responsibility rests solely with you
• Seek qualified legal/compliance counsel for regulated matters

Enterprise Clients

Large organizations may require:

• Custom terms and liability limits
• Additional security and compliance requirements
• Formal procurement processes
• These should be negotiated before engagement begins

Acknowledgment and Agreement

By engaging our professional services, you acknowledge and agree that:

1. You have read and understand this Professional Services Disclaimer
2. You accept the limitations and exclusions described herein
3. You understand that our services are advisory, not executive
4. You are responsible for implementation decisions and outcomes
5. You will provide accurate information and necessary access
6. You will maintain backups and test changes appropriately
7. You will seek appropriate legal, financial, or compliance advice separately
8. You release us from liability beyond the terms specified

Questions About This Disclaimer

If you have questions about this Professional Services Disclaimer or need clarification about the scope and limitations of our services:

Contact Us (me):

• Contact Page: https://www.ruhanirabin.com/contact/

We recommend discussing any concerns before engaging our services to ensure mutual understanding and alignment.

Last Updated: January 14, 2026

Account Termination

By You

You may stop using our services at any time. For paid services, cancellation terms are governed by our Refund & Payment Policy.

By Us/Me

We reserve the right to suspend or terminate your access immediately, without prior notice, if you:

• Breach these Terms and Conditions
• Engage in prohibited activities
• Fail to pay for services rendered
• Behave in a manner we deem abusive or inappropriate
• Create security or legal risks for us or others

Upon termination:

• Your right to use our services ceases immediately
• We may delete your data after a reasonable retention period
• You remain liable for any outstanding payments
• Sections of these Terms that should survive termination will continue to apply

Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to:

• Acts of God (earthquakes, floods, fires, pandemics)
• War, terrorism, or civil unrest
• Government actions or regulations
• Internet or telecommunications failures
• Power outages
• Labor strikes or disputes
• Supplier failures

During such events, our performance obligations will be suspended. If the force majeure event continues for more than 30 days, either party may terminate the affected service agreement.

Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable. If modification is not possible, the provision shall be severed, and the remaining provisions shall continue in full force and effect.

Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction, including to any successor entity in the event of a merger, acquisition, or sale of assets.

Entire Agreement

These Terms and Conditions, together with our Privacy Policy, Refund & Payment Policy, and any applicable service agreements, constitute the entire agreement between you and RuhaniRabin.com regarding your use of our services and supersede any prior agreements or understandings.

Contact for Terms Questions

If you have questions about these Terms and Conditions, please contact us:

Contact Page: https://www.ruhanirabin.com/contact/

Links to Other Websites

Our Service may contain links to third-party websites or services that are not owned or controlled by RuhaniRabin.com.

RuhaniRabin.com has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that RuhaniRabin.com shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Governing Law

These Terms shall be governed and construed in accordance with the laws of Malaysia, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these terms at any time. If a revision is material, we will provide at least 30 days’ notice before any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the service.

Contact Us/Me

For any clarifications about these terms, please contact me.