As technology becomes more and more integrated into every industry, consumers are coming to expect easier access to customer service. While many people are comfortable using a self-service portal, speaking with a chatbot or interacting with virtual assistant technology, it’s important to keep a human element involved as well. For instance, while 59% of consumers would prefer customer service methods that don’t involve talking, 40% would prefer to speak over the phone if the issue is more … [Read more...]
The Importance of Endpoint Protection Platforms for Bus …
The world of technology can be a scary place. While we once thought of technology as innovation, progress, and efficiency, we now have to also look at it as a potential breach of our security. More specifically the internet is the issue, but with new devices being invented every year, it means that there is more potential for criminal intervention. It is important now to stay vigilant and stay protected, this is where an Endpoint Protection Platform (EPP) comes in. … [Read more...]
Top Stats and Facts on Internet Usage #Infographic
You don’t need anyone to point out that the Internet has become increasingly popular over the last decade. We have seen the fascinating evolution of smartphones and other devices that enable quick and easy Internet access and this has been a key enabler in increased Internet usage. … [Read more...]
What Do You Need to Know about Crowdfunding? #Infograph …
There’s good news for enterprising individuals with an excellent idea for a business venture. Crowdfunding is an ever-growing formate of raising funds online via peers. Entrepreneurs can utilize their crowdfunding campaign to jumpstart their business ideas, while artists can fund new projects, and organizations can gather donations towards a charitable cause. This is because platforms like Kickstarter, GoFundMe, and Patreon allow millions of users to find and donate small amounts to projects … [Read more...]
7 Reasons for Millennial Marketing [Infographic]
There are many excuses for not tapping into millennials. It can be your brand, product or feasibility of attracting millennial that might be stopping you. On the contrary, if you do extensive research on millennials you will come to know that they have everything a business expects from their customers. … [Read more...]