AI chatbots have been around for a while. Now, many companies rely on artificial intelligence to support their sales and customer service teams. Using chatbots allows these companies to save a significant amount of money.
Despite the benefits, some businesses are still skeptical about this technology. One of the reasons is that not many people are aware of the multi-fold benefits it brings.
Read moreWhy Your Business Shouldn’t Ignore AI Chatbots [Infographic]
RCS will allow businesses to more easily interact with their customers, as well as provide more opportunities for multimedia messaging. In addition to regular text messages, it will become easier to send GIFs, videos, and high-resolution photos. For example, RCS Messaging will allow you to quickly find out the status of an order or provide companies with the opportunity to receive customer comments on their sites and use the feedback database in the future to build their marketing strategies.
Read more6 Ways RCS is Being Used By Top Businesses in 2020 (Infographic)
You’ve likely heard that it can cost anywhere from five to 25 times as much money to acquire a new customer than to keep an existing one. While this number can seem extreme, it makes a lot of sense once it’s broken down.
Hosting a company retreat is a perfect way to build a positive and empathetic company culture from the top down. Find out the hidden talents within the office, refocus your team, or even explore somewhere new to spark inspiration. With over 80% of the workforce reporting that their job is too stressful, there’s no better time to flex that corporate account and show some appreciation for your hardworking employees.
Planning an effective company retreat doesn’t have to be yet another assignment piling up on your desk, especially if you delegate effectively. Start with getting the other members of the leadership involved. Ask for their input on team-building and networking events alike and build from those suggestions.
Next, plan the goals of your event. Without measurable outcomes, you won’t know how effective the retreat was. They can be tangible, like introducing a new product line or service, or they can be intangible like improving communications between departments. In either case, make sure you document the goals so you can reflect on them with your team post-retreat.
Read moreHow Company Retreat Can Create a Positive Culture (Infographic)
It’s almost unheard of for a business these days not to have its own website, which is great news for those who specialize in web design. The bad news is is that business clients can be difficult to deal with because they often have less than a clue about what they actually need. Most of them want eye-catching, attention-grabbing work with pizazz, flair and bright colors. In other words, they tend towards having a tacky taste. A floral shop owner, for instance, may actually want a web designer to include words such as “bokay” in order to show how cute their business is.
Read moreThe Anatomy of a Horrible Web Design Client [Infographic]